Frequently Asked Questions

We are happy to answer any questions you may have!
CONTACT US if you have any questions not addressed here.

Do you have food at your facility?

Yes, we have snack items and can order Domino’s.

Can we bring in our own food and beverages?

Yes, we just ask that you do not bring in pizza.

How long can we bounce? Is there a time limit?

No, at Jumpin’ Jax it is unlimited bounce.

What is the age limit for children to play at Jumpin’ Jax?

Our arena is intended for children 60″ or under and 2-12 years of age. For the safety of our younger guests we ask that children 13-17 years old or taller than 60″ not play in our arena.

What is the charge for toddlers and adults?

Children under 24 months are free with a paid admission. Adults are free.

Can I bring in birthday party gifts, food, etc. without renting a party room?

No, there are no parties allowed at Jumpin’ Jax without a scheduled room or party package.

Can I leave a teenager (babysitter) with my child at Jumpin’ Jax?

No, adults must stay with their child during bounce time.

If I bring in a large group, do I get a discount?

Yes, during the weekdays we offer a group rate. For 6 or more children, the rate is $6.00 per child and over 25 children is $5.00 per child.

Do you have gift certificates available?

Yes, we can make them out for any amount.

Does Jumpin’ Jax offer a frequent visitor card?

Yes, for $50.00 you will get 10 admissions. You will pre-pay for the card and we will punch the card for each admission. Not intended for group admissions.

Can we walk in and play at any time?

We have open walk in hours Monday – Sunday. On Saturday our walk in hours are from 10:00am-1:00pm. From 1:00pm-9:15pm on Saturdays we are closed to walk ins and are only open to scheduled private parties.

Can adults play on the inflatables?

No, unless accompany a child under 3 years / child needs help. We do recommend that parents of younger children take an active role in supervising their children while they are on the inflatables.

Are socks needed to play at Jumpin’ Jax?

Yes, we require children to wear socks on our inflatables for hygiene and safety reasons.
We do sell socks for $1.06 per pair.

Is Jumpin’ Jax Bounce Arena a clean place for my children to play?

Yes, Jumpin’ Jax cleans and sanitizes all the inflatables daily, sometimes more! We are vigilant about keeping our equipment clean for all our bouncers.

Can I use the internet?

Yes, Jumpin’ Jax has free Wi-Fi.